Your crew lead
Runs your stand or level on event days.
Your event-day go-to
Sample content to show what's possible
PRE-BOARDING + ONBOARDING
Your role in the show starts before day one.
From signed offer to your first event, everything you need lands on your own phone and personal email. No Sodexo email or login needed.
Hourly · Part-time · On-call · Seasonal
T-14 daysyour first message arrives
Personal email, textand WhatsApp
0 Sodexo loginsneeded
01BEFORE THE FIRST EVENT
Your countdown
One step at a time, from signed offer to staff entrance.
Your start date comes from UKG or ADP the moment your offer is signed. Every step is anchored to that date.
- T-14
Welcome text and email
Your venue, your start date, your crew lead. Your first hello lands on your phone and personal email.
Text + email
- T-10
Finish new-hire paperwork
Complete your paperwork in UKG Pro. We send the link and a reminder if it is not done.
UKG Pro
- T-7
Meet your crew buddy
A brand ambassador at your venue who will show you the ropes.
Your venue crew
- T-3
What to bring
Uniform, shoes, ID for check-in, and where the staff entrance is.
Text + email
- T-1
Tomorrow's details
Check-in time, parking, who to find at the door. All the details for a confident arrival.
Text + email
- Day 1
Your first event
Your first event, plus 10 minutes of frontline training on your phone.
On site + on your phone
Sample preview: dates below are examples, not a live UKG or ADP record.
02REAL PEOPLE, RIGHT HERE
Who you will meet
You are joining a crew, not figuring it out alone.
Your crew buddy
A brand ambassador who has worked the venue and answers the questions you do not want to ask your boss.
Someone who has been there
Your venue People contact
Replies to any question before day one. Every message you get has a real reply-to person at your venue.
A real person, a real reply
03AFTER THE FIRST EVENT
Your first 90 days
A strong start is just the beginning. We keep checking in.
Day 1
First event
Get settled with your crew.
Day 30
Supervisor check-in
Talk through how it is going.
Day 60
Check-in
Keep building your confidence.
Day 90
Mini-review
Look back, then look ahead.
Your supervisor gets a Teams reminder for each one, so nothing slips on a busy event week.
04THE RIGHT PLACE FOR EACH THING
Where things live
Your everyday essentials, without the guesswork.
YOUR WORK DETAILS
UKG Pro
Pay, schedule, time, personal details.
LEARN ON YOUR PHONE
Frontline training
Required and compliance training, on your phone. Rolling out venue by venue.
THE BIGGER PICTURE
SodexoNet
Company news and resources.
YOUR LEADER'S CONNECTION
Your supervisor on Teams
For salaried leaders and supervisors.
05CONNECTED, NOT ALWAYS ON
How we keep you in the loop
The right message, at the right time. Your time off stays yours.
On your time at work
Messages only arrive during your scheduled shifts or business hours, never on a day off.
Must-know? We text you.
Closures and schedule changes come by text, so the important things reach you.
Optional means opt-in
News about events and perks is opt-in. You choose whether to receive it.
Same updates, one quick scan
Break-room QR posters link to the same mobile updates.
06WHAT WE BRING TO EVERY EVENT
The Sodexo Live! way
Three spirits. One crew. Every event.
Service Spirit
Make every guest feel welcome, from the first order to the final whistle.
Team Spirit
Back your crew, lend a hand and get through the event together.
Spirit of Progress
Learn something each shift and make the next event even better.